How to order
Select the options and quantity on the product page and add it to your cart.
After you complete your order, we will send an "Order Completion Email" to your registered email address.
If you do not receive the email, please check your spam folder or check your order history on your My Page.
About delivery and shipping charges
◎Shipping period
- Credit card payment: After the order is completed, it will be shipped within 3 business days (excluding Sundays)
- Bank transfer: After payment is confirmed, the item will be shipped within 3 business days (excluding Sundays)
◎Delivery company and arrival time
Domestic shipping is generally handled by Fukuyama Transporting (arrival the next day or the day after).
Delivery to Tohoku, Shinetsu, Hokkaido and Okinawa will take place two days or later.
◎If you require next-day delivery or Sunday delivery
When placing your order, please specify in the comments section that you would like your order shipped by Yamato Transport .
About international shipping
EMS (International Express Mail Service) is available .
Payment
◎Credit card payment
Compatible with all major cards.
Once your order is placed, it will be shipped within 3 business days, excluding Sundays .
Please contact your card company regarding the timing of the withdrawal.
◎Bank transfer
Please transfer the payment to the following account within 7 days after completing your order.
Once payment is confirmed, we will ship within 3 business days (excluding Sundays) .
⚠️ If payment is not confirmed within 7 days of placing your order, your order will be automatically cancelled.
| Bank Name | Sumitomo Mitsui Banking Corporation |
|---|---|
| Branch Name | Nishinoda Branch |
| Account number | Regular 7337220 |
| Account name | Tanoue Takuya |
About consumption tax
In addition to the product price, consumption tax and shipping fees will be charged.
About returns
⚠️ IMPORTANT: Please check your product within 3 days of receiving it.
◎Returnable conditions
Returns will only be accepted if all of the following conditions are met:
- Please contact us by email within 3 days of receiving the product.
- The product must be in an uncut state
- If the product has an obvious defect
◎Non-returnable items
- Pre-cut products
- Returns due to customer convenience
- Changes in the product due to aging (due to the characteristics of deadstock products)
◎Return procedure
- ① After receiving the product, please check the condition of the product immediately.
- ② If there is a problem, please contact us by email within 3 days of receiving the product.
- ③ If the return conditions are met, we will guide you through the return procedure.
◎About deadstock products
Please note that our products are mostly dead stock (long-term inventory) so please note the following:
- There may be some signs of aging (fading, slight stains, etc.).
- We cannot accept returns or exchanges due to deterioration over time.
- Please understand the characteristics of the product before purchasing.
inquiry
If you have any questions or concerns, please contact us via our contact page .
Last updated: August 1, 2025